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TERMS + CONDITIONS
![TERMS + CONDITIONS]()
PAYMENT TERMS
We accept American Express, Visa, MasterCard and Discover credit cards. Credit card orders will be billed as / through DIPACO. Businesses involved in automotive repair or parts distribution can apply for a Net 30 open account by clicking here. Credit cards will be accepted at the time of sale with no additional fee. Businesses using a credit card to pay an open balance on a Net 30 account will be assessed at fee of 3.5% of the amount paid.
SALES TAX
Sales tax will be charged at the applicable rates based on current regulations. Currently sales tax will be charged to Nevada, California, and Tennessee customers without a resale number on file with DIPACO / DTech.
ORDER STATUS
To check on the status of any order, click on the Order Status link at the top right of the web site.
MINIMUM ORDER
In order to keep costs and your prices low, we must have a $50 minimum order charge on your first order of the day.
PRODUCT RETURNS
Return any part to us with 30 day of the original shipping date and we will refund the purchase price and applicable taxes, less a 20% restocking fee. Please submit a product return request by clicking on the Inquiries link at the bottom of this page. We will provide you with a Return Authorization Number within 1 business day. We require all returns to have a Return Authorization Number so we can quickly and accurately process your return and apply the credit to your bill or credit card. Shipping charges for any product return are the responsibility of the customer. All returned parts will be inspected for use or shipping damage and the refund amount may be reduced accordingly. You can also call the DIPACO / DTech Customer Experience team at 800.648.4720 or 775.329.7511.
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